“Prevent hardware and software failures with proactive management”
Proactive server and workstation support ensure that your systems experience maximum uptime. As a component of our “Peace Of Mind” Managed IT Services, we offer comprehensive Server and Desktop Management. Our Server and Desktop Management solution is composed of three main support components that are administered remotely to optimize uptime and minimize inconvenience to your organization.
Identify and address potential IT issues before they become problems. With our remote monitoring capabilities we proactively monitor your servers and desktops to identify potential issues before they become problems. In the event that we identify a potential issue, we will take care of it remotely.
- iOS and Android app availability
- Client portal so customers can see what you’re working on
- Covers Windows, OSX, Linux
- Network & IP Monitoring
- SNMP Monitoring
- Website Monitoring
- VM Monitoring
- Instant alerting – with customizable options on what you get alerted to
- Email notifications for every check failure or overdue server
When you don’t have to worry about the performance of your technology, you can get back to running your business. With an expert IT Consultant on your team, your company’s success has never been in better hands.
- Deploy Software, Patches & Custom Scripts
- We Execute & Track Custom Maintenance Tasks
- We Offer A Comprehensive ‘Live’ Scripts Library
Robust Patch Management
- Upgrades To Latest Versions Automatically
- Easily Deploy Third Party Software Or Patches Network -Wide
- Vulnerability Scanning & Security Capabilities
- Set & Forget – Or Customize Depending On Customer Needs
- Supports All Updates
- Covers All Major Browsers
Managed Anti Virus
Based on award-winning Vipre Antivirus Business
- Enable On Individual Servers & Workstations Or On All Servers & Workstations At A Client Or Site
- Configure Every Aspect Of The Managed Antivirus Agent Including Scan Schedules & Remediation Action
- Fine Tune Protection Policies
- Manage Quarantine
- Free Malware Removal Service
- Used On Over Tens Of Thousands Of Networks Worldwide
- Flexible Reporting Capabilities
Managed Online Backups
Fully hosted backup service enabled with just a few clicks on all servers and workstations, or individual devices as required.
- Managed & Monitored Data Backups Of Desktops & Servers
- Free Seed-Loading Service
- Customer Data Is Fully Encrypted Using AES Technology
Secures against websites pushing malware, phishing, proxies, spyware, adware, botnets and spam.
- We Stay On Top Of Bandwidth Usage With Alerts When Devices Exceed Thresholds
- Block Users From Visiting Suspected & Confirmed Unsafe Sites
- Set White Lists & Black Lists To Override Category Based Filters
- Apply Web Bandwidth Checks
- Filter Internet Activity By Day, Category & URL To Reveal Trends, Spikes & Irregularities
- Complete With Detailed Reporting Tools To Let You Analyze Browsing Activity & Demonstrate The Effectiveness Of Web Security.
Mobile Device Management
Highly effective mobile management for your users.
- Protects Against Device Loss & Theft
- Enables Cost Control With Asset Visibility & Expense Management
- Tracking Of Mobile Devices
- Device Lock, Wipe & Reset
- Pin Control & Automated Configuration
- Works Across A Range Of Mobile Devices – Ios & Android
Asset & Inventory Tracking
- Comprehensive reporting capabilities
- License compliance tracking
- Provides detailed hardware & software information on customer assets
- Customizable around whatever information you need